Return Policy

Your 100% satisfaction is important to us. US return shipping is free of charge and on us. Go Terpy allows 30 day returns for all product with the exception of those listed below.* Please note that the original shipping costs cannot be refunded.

To start a return, please click here.

We do not accept returns or exchanges on international orders and shipments, including those packages that are shipped to Canada.

*Please note that any Kits, Merch, Gifts with Purchase, Box Sets, Routine Kits or Mystery Boxes are final sale and ineligible for return.